Caravelo is a travel-tech company with a global team and roots in Barcelona that specializes in subscriptions. We make travel better and more accessible by enabling our clients to offer better products and helping them to become more profitable and more stable businesses.
Our team has been growing over the past few years and at the moment we are a team of ∼50 people working mostly from our HQ in Barcelona. If you’d like to be part of our growth journey, read on.
We are looking for a Presales Engineer to join our team. His/her goal will be to provide expert technical guidance and build trust to our future clients throughout the sales process, helping Caravelo to align technical solutions with business needs, current projects and future developments.
As a presales engineer, your mission will be to understand the technical needs of the prospects (mainly airlines) and help them understand how our travel subscription solutions can fulfill their needs. You will collaborate closely with all the most important areas of the company, including but not limited to sales, product, delivery, and customer success
To complete this mission, successful candidates need a diverse set of cross-domain skills that will include: In particular, you should be familiar with travel distribution, e-commerce solutions, integrations and APIs. You must demonstrate project management experience to manage complex implementations and collaborate with cross-functional teams effectively. Strong sales and communication skills are essential to understand customer requirements and articulate technical solutions. In addition, we expect you to maintain a continuous learning mindset to stay abreast of the latest industry trends and technologies, ensuring you deliver cutting-edge solutions to prospective customers.
In 1 Month
Meet the team, and engage with all key departments.
Gain a high-level understanding of our business.
Scoping sessions to uncover special needs or challenges.
Attend product training sessions to understand the platform's features, functionalities, and technical capabilities.
Shadow the sales team during customer interactions, demonstrations, and presentations.
In 3 Months
Understanding of the optimal way for Caravelo and the client to integrate.
List of key integration elements and all possible variants based on clients' systems and setups.
Input and improve the current guidelines, checklists, diagrams, etc.
In 6 months
Able to take on small and medium-sized deals independently, driving the prospect through our sales process alongside the sales executive.
Able to influence and make recommendations on the Product Strategy and Sales Strategy.
Clear understanding of the capabilities and limitations of our products, as well as our roadmap and what is coming next.
Map our customer needs into product requirements and input those into the Product Strategy. Making recommendations on the best setup for every customer. Clear understanding of client needs and advice on the best possible setup/solution.
At Caravelo we are always looking for people with the right mix of passion, authenticity, and attitude to join our team. We are also proud to be an inclusive, equal opportunity employer.